Report a Fault

STEP 1:
Have you checked if there are any outages in your area?

Your service(s) could be temporarily interrupted due to an outage.

Check Faults


STEP 2:
Think you can fix the problem yourself?

Save time and unnecessary costs by using our Self Diagnosis Guide and Troubleshooter to help resolve common errors.

Self Diagnosis Guide

Troubleshooter


STEP 3:
Still no happiness?

Our qualified and trusted technicians will help you resolve the issue once a fault has been reported.



Track a Fault